GreetVilla is a gifting website which opens the door for you to interesting gifts for your loved ones. It is the mansion of best collection of gifts, cakes, customised gifts, etc. Our services are available all across India (except cakes). We maintain 100% satisfaction of all our customers.
GreetVilla delivers its products all across India. We use the services of several premium courier partners to delivers our products for deliveries. Generally every order takes a maximum of 7-8 days to delivered (except customised gifts). However Certain Products like Cakes are available to limited cities only to maintain the quality standards of the brand. We also provide same day delivery for cakes. We are working to spread the services all across India.
GreetVilla provides almost every trending gift items, Customised Products, cakes, flowers, etc. We have great collection of gifts for every occasion and festivals. Apart from this we are on the way to add many exceptional services and amazing products to provide a even better platform for our customers.
GreetVilla only takes online orders through its website greetvilla.com. We do not take any order on phone or via email and we do not have retail outlets. If you are having any problem placing an order, you can call our customer care at +91 7748804046 or +91 7748804047 and we’ll help you place the order. Alternatively, you can write to us at support@greetvilla.com anytime and we’ll get back to you ASAP. Also you can ping us on WhatsApp at +91 7748804047. Happy Shopping!
No, As GreetVilla is a gifting website, we suppose there is no need of bulk order, however we allows a maximum of 10 pieces of single product(according to availability) per order. Yet, In case of Bulk Order, you can contact our team via a call at +91 7748804046 or +91 7748804047, or WhatsApp at +91 7748804047. Also you can mail us at support@greetvilla.com, someone from our sales team will assist you and apprise you about the possibility.
Yes! We provide Gift Wrapping on every gift with some nominal charges (option is available at the checkout page). However, This services are free for the customers with “GV Santa” membership.
No, You must create an account to place an order. As unlike shopping, most of our customers sends gifts to the third-party recipient. so we want to avoid the situation where someone sends unnecessary gifts anonymously. Also, having a validated account at GreetVilla helps you to store your data, avail or claim several amazing offers and discount vouchers.
You can use the discount codes at the “Order Summary” section at the checkout process.
Yes! If any customer wants some message to be printed and placed with their gift order, they need to write their message at “Order Summary” section in the checkout process.
It depends on the changes you want to process and how soon you inform us about that. We will try our best considering every possibilities to help you with it. You need to mail us the order details with the changes you want to process at support@greetvilla.com. Alternatively, you can WhatApp us on +91 7748804047, we will get back to you ASAP.
For any assistance, you can contact us on +91 7748804046 or +91 7748804047
Yes! Though COD is not recommended, as most of our customers sends the gift to the third-party recipient and sender is responsible for the payment of the gift, yet we provide COD as the payment option for majority of the orders (excluding cakes & customised gifts). You might be charged some extra amount in addition to the final amount if you choose COD as the payment option however it will be credited in your GV wallet within 24 hrs of delivery.
No, You cannot apply the discount code after paying. The discount code needs to be applied at the time of checkout in the “Orders Summary” Section. Once the payment is made, the discount code cannot be applied against the same order.
This doesn’t happen usually but in rare instances when you have made the payment and have not received any order confirmation email within 24 hrs, Please call our customer care at +91 7748804046 or +91 7748804047. We will either create an order for you or refund your money, whichever you prefer. You can also mail us on support@greetvilla.com or ping us on WhatsApp at +91 7748804047.
The order can be replaced or returned in following situations:
For any conditions specified above, you can ask for the replacement of the product within 10 days of delivery. However, greetvilla.com is NOT liable to compensate in any form if the complaint is made after 10 days of delivery, if the product is delivered to incorrect address by sender, if the recipient refuses to accept the product.
There are no replacement allowed for the cakes, flowers, customised gifts. However in case of damaged or wrong product received, please contact us at +91 7748804046 or +91 7748804047 or write us at support@greetvilla.com. We will provide the most appropriate solution for the issue. But GreetVilla is not responsible for such products if the complaint is made after 48 hours of delivery, if the product is delivered to incorrect address by sender, if the recipient refuses to accept the product.
For any assistance you can contact our customer care at +91 7748804046 or +91 7748804047.
Yes! We do arrange a return pickup as the return is approved.
No, all the items in your order may not arrive on the same day. We ship our items from different locations directly to your delivery address. As a result, items shipped from the same warehouse or the same vendor reach together whereas items coming from different locations or different vendors may be come separately.
You can cancel the order if it has not been dispatched. So in case you would like to cancel the order, please get in touch with us at the earliest.
You can call us at +91 7748804046 or +91 7748804047. You can also write us at support@greetvilla.com.
Note that in case of the products like cakes or customised gifts, you must inform us before your order is processed.
